Question 1

What's the difference between Essentials and Premium?

Accepted Answer

Essentials is free forever and includes the Readiness Scorecard, AI recommendations (one per assessment), scorecard PDF reports, assessment history, Regulatory Radar headlines, regulatory calendar, and basic weekly care minutes tracking. Premium adds Smart Reassessment, What-If Scenario Modelling, board-ready governance reports, audit preparation with mock questions, Regulatory Radar with personalised impact analysis, advanced care minutes trends with projections and export, and priority support.

Question 2

Why is Essentials free? What's the catch?

Accepted Answer

There's no catch. Essentials gives you a genuine readiness assessment with AI-powered recommendations. We believe that once you see where your facility stands across the 7 pillars, you'll want the Premium tools to act on it — the board reports, the audit preparation, the personalised regulatory impact analysis. But if Essentials is all you need, it's yours forever at no cost.

Question 3

Can I try Premium before committing?

Accepted Answer

Yes. Every new account starts with full access to every feature for 6 months — no credit card required. After 6 months, you choose which plan fits your needs.

Question 4

Do you offer discounts for multi-facility groups?

Accepted Answer

Yes. Volume discounts are available for organisations with multiple facilities. Contact us to discuss pricing for your portfolio.

Question 5

What happens after the 6-month trial?

Accepted Answer

You choose. Stay on Essentials (free forever) or continue with Premium at $249 per facility per month. No lock-in contracts. Your data stays regardless of which plan you choose.

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Essentials

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